Refund
Policy.

• Milestone Payments: Fixed-scope projects are billed according to clear milestones (e.g. 50% mobilization deposit, 25% design signoff, 25% production deployment). Retainers are billed monthly in advance on the 1st of each calendar month. • Invoicing Terms: Invoices are payable within seven (7) business days of issuance. Overdue accounts may be subject to a 1.5% monthly late fee and temporary pause of active sprint resources. • Refund Policy: Due to the intensive allocation of senior engineering, video production, and design talent, all mobilization deposits and completed milestone disbursements are strictly non-refundable. If an engagement is paused or terminated early by the Client, fees will be calculated pro-rata against hours and deliverables completed up to the written date of termination.

For legal notices, contract inquiries, or Statement of Work clarification, please direct all formal correspondence to:

Sparklines Studio Inc. Legal & Compliance Operations Kolkata, West Bengal, India Email: sparklinestudio.agency@gmail.com Direct: +91 9641861932